EduSpark ek free study app hai (CBSE, BSER aur competition exams ke students ke liye), jise Bhupesh (Jaipur, Rajasthan) ne banaya hai aur chalata hai। Ye policy batati hai ki hum kaunsa data collect karte hain, kyun, aur aap us par kaise control rakh sakte hain।
Aakhri update: 23 October 2026
1. Hum kya collect karte hain
• Aapka naam, username, profile photo aur chuna hua Board/Class. Ye aapke device par save hota hai, aur dusre device par sign in karne par wapas mil sake isliye hamare Firebase database (Firestore) mein bhi save hota hai
• Agar aap Google से Sign In karte hain: Google account ka naam, email aur user ID (Firebase Authentication ke through)
• Device ID aur "last active" ka time
• Push notification token (sirf agar aap notifications allow karte hain)
• Doubt submit karne par: aapka naam (ya "Anonymous"), sawaal, subject, topic aur board
• Aapki sahmati (consent) ka record: version aur tareekh (login page ke checkbox se)। Ye sirf aapke device par rehta hai
• Study progress aur settings mukhya taur par aapke device par save hote hain
• Crash reports (login page ke checkbox se) — neeche dekhein
2. Data ka use kaise hota hai
Study features ke liye (content dikhana, doubts ka jawab dena, profile aur progress yaad rakhna, notifications bhejna), aur app ko behtar banane tatha errors theek karne ke liye। Hum aapka data bechte nahi hain, aur neeche likhi service providers ke alawa kisi ke saath share nahi karte। Aapka data hum aapki sahmati ke aadhar par use karte hain।
3. Crash reports aur analytics
Crash reports tab shuru hote hain jab aap login page par Terms/Privacy wala checkbox tick karte hain (checkbox me crash reports ka zikr hai)। Usage analytics aur recordings ke liye ab alag se permission nahi li jaati, isliye wo band rehte hain।
• Crash reports (Sentry): app mein aayi galtiyon ka technical record (jaise browser/phone ka type aur error ka message)। Isme aapka naam ya email nahi bheja jata
• Usage analytics (Firebase Analytics) aur screen-interaction recordings/heatmaps (Microsoft Clarity): ye dikhate hain ki app ke kaun se hisse zyada use hote hain। Aapka type kiya hua text recordings mein chhupa rehta hai। Ye abhi band hain; future me chalu karne se pehle hum alag se permission lenge, aur ye sirf 18 saal ya usse zyada umar ke users ke liye honge
Sahmati wapas lene ke liye Profile → Logout karein; agli baar login par checkbox dobara tick karna hoga।
4. Third-party services
Ye app in services ka use karta hai। Har ek ki apni privacy policy alag se apply hoti hai:
• Google Firebase — Authentication, Firestore database aur push notifications (Cloud Messaging)
• Cloudflare — app ke background server (jaise AI jawab ke liye) chalane ke liye
• ImageKit — quiz ki images load karne ke liye
• AI doubt solver — jab aap "🤖 AI से तुरंत जवाब" ya "AI से समझें" dabate hain, aapka doubt/sawaal (aur subject, topic, board) Cloudflare ke through Google ke AI model ko jawab banane ke liye bheja jata hai। AI ka jawab galat ho sakta hai, isliye zaruri cheezein teacher ya book se check karein। Doubt mein apni personal jaankari (phone number, address) na likhein
• Sentry (crash reports, checkbox ke baad); Firebase Analytics aur Microsoft Clarity abhi band hain — upar section 3 dekhein
5. Ads
EduSpark mein Google AdSense ke ads dikh sakte hain। Google aur uske partners cookies ya device identifiers use karke ads dikha sakte hain। Hum ads ko non-personalised / restricted data processing mode me rakhne ki koshish karte hain kyunki hamare bahut se users 18 saal se kam umar ke hain। Ads band ya opt-out karne ke liye Ads & Cookies page dekhein। Poori English policy: Privacy Policy।
6. Aapke adhikaar (rights)
• Aap apna profile Profile page par khud dekh aur badal sakte hain
• Aap apna account aur data kabhi bhi delete kar sakte hain: Profile → "Account और data delete करें"। Isse aapka profile, username, photo, notification token, saare doubts aur login account hata diye jate hain
• App tak access na ho to Account Delete page par bataya tareeka use karein
• Sahmati wapas lene ke liye Profile → Logout
7. Data kitne samay tak rehta hai
Jab tak aapka account hai ya aap use delete na karein। Delete karne par upar likha data hata diya jata hai। Crash data (agar aapne checkbox tick kiya ho) Google, Microsoft aur Sentry ke apne niyamon ke hisaab se rehta hai, aur hum use aapke naam se nahi jodte।
8. Bachchon ki privacy
Ye app students ke liye bana hai। 18 saal se kam umar ke users apne parent/guardian ki jaankari mein hi app aur Google Sign-In use karein। Hum kam umar ke users ke liye usage analytics aur screen recordings band rakhte hain, aur kisi ko bhi targeted ads nahi dikhate। Hum jaan-boojh kar zaroorat se zyada personal jaankari collect nahi karte।
9. Suraksha
Data Google Firebase par access rules ke saath rakha jata hai aur HTTPS se transfer hota hai। Firebase ke servers India ke bahar bhi ho sakte hain। Koi bhi system 100% surakshit nahi hota, isliye apna Google account surakshit rakhein।
10. Policy mein badlav
Policy badalne par yahi page update kiya jayega aur upar "Aakhri update" ki date badal jayegi। Bade badlav par app aapse dobara sahmati maang sakta hai।
11. Sampark aur shikayat
Privacy ya data se judi kisi bhi shikayat/sawaal ke liye Instagram par sampark karein: @bhupesh_jatav_02। Hum jaldi se jaldi (aam taur par 7 din ke andar) jawab dene ki koshish karte hain।